Information available from Moat House Surgery (providing medical services under contract to the NHS) under the Freedom of Information Act model publication scheme

Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service.

Information to be published	How the information can be obtained	Cost
Class1 - Who we are and what we do (Organisational information, structures, locations and contacts) This will be current information only
Doctors in the practice	Practice leaflet
Contact details for the practice (named contacts where possible with telephone number and email address (if used))	Practice leaflet
Opening hours	Practice leaflet
Other staffing details	Practice leaflet
Class 2 – What we spend and how we spend it (Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit) Current and previous financial year as a minimum	Applications for this information should be directed to the Practice Manager
Total cost to the PCT of our contracted services.
Audit of NHS income
Class 3 – What our priorities are and how we are doing (Strategies and plans, performance indicators, audits, inspections and reviews) Current and previous year as a minimum
In line with PCT priorities	See NHS (Cambs or Peterborough) Five Year Plan on their website: www.cambridgeshirepct.nhs.uk
Plans for the development and provision of NHS services
On line with national or local directions	Refer to website listed above
Class 4 – How we make decisions (Decision making processes and records of decisions) Current and previous year as a minimum	Applications for this information should be directed to the Practice Manager though commercially sensitive information will not be released
Through Practice, Partnership, Business and Staff meetings
Records of decisions made in the practice affecting the provision of NHS services
Records made following Practice, Partnership, Business and Staff meetings
Class 5 – Our policies and procedures (Current written protocols, policies and procedures for delivering our services and responsibilities) Current information only (mark “not held” against any policies not actually held)	Applications for hard copies should be directed to the Practice Manager
Policies and procedures about the employment of staff	As above
Internal instructions to staff and policies relating to the delivery of services	As above
Equality and diversity policy	As above
Health and safety policy	As above
Complaints procedures (including those covering requests for information and operating the publication scheme)	As above
Records management policies (records retention, destruction and archive)	As above
Data protection policies	As above
Policies and procedures for handling requests for information	As above
Patients’ charter	As above
Class 6 – Lists and Registers Currently maintained lists and registers only	None held
Any publicly available register or list (if any are held this should be publicised; in most circumstances existing access provisions will suffice)
Class 7 – The services we offer (Information about the services we offer, including leaflets, guidance and newsletters produced for the public) Current information only
The services provided under contract to the NHS	Practice leaflet
Charges for any of these services	Some frequently used charges are displayed in the waiting room and other charges will be calculated at the time of the request to reflect the level of information requested
Information leaflets	Practice leaflet
Out of hours arrangements	Practice leaflet

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